FAQ Q104: What is your refund policy?

All paid accounts are free to use for the first month. We never take your credit card and the trial is absolutely risk- and obligation-free. Once the 30-day trial ends, you can pay us using PayPal, a credit card (Worldpay), or by making a cryptocurrency payment. We don't give refunds for these payments. However, your positive balance never expires so you can use it in any time in the future. You can also transfer a positive balance to another Bitvolo account.
Back to Frequently Asked Questions